Jio Customer Associate India Limited
| Job Title | Basic Information |
|---|---|
| Job Title | Jio Customer Associate |
| Company Name | Reliance Industries |
| Sector | IT |
| Organization Type | Private |
| Functional Role | Freshers |
| Job Location | Assam |
| Post Date | 15/03/2025 |
The Jio Customer Associate - Freelancer job typically involves handling customer queries, providing assistance, and ensuring a positive customer experience related to Jio's products and services. The role is likely flexible, meaning it could be based on a freelance or part-time arrangement.
Required Skills & Qualifications
Customer Support:
- Respond to customer inquiries via phone, email, or chat, offering support for Jio's products and services.
Troubleshooting:
- Assist customers with resolving issues related to their Jio devices, plans, or services.
Sales and Up-selling:
- Promote Jio services, help customers understand their available plans, and recommend upgrades or additional products.
Service Activation:
- Help customers activate or modify services, including data plans, mobile number portability, or setting up new connections.
Feedback Collection:
- Collect customer feedback to improve the service quality and suggest improvements to the company.
Requirements:
Communication Skills:
- Strong verbal and written communication skills in the local language (English, Hindi, or regional languages as required).
Customer Service Orientation:
- A friendly and helpful attitude with the ability to manage customer concerns efficiently.
Basic Technical Knowledge:
- Understanding of Jio’s products, services, and technology would be an advantage.
Flexibility and Self-Motivation:
- As a freelancer, the role might require flexible working hours and the ability to manage tasks independently.
Education:
- A basic educational qualification (usually a high school diploma or equivalent). A background in customer service or sales might be preferred.
Apply Link: Click here
